:: Users Reporting More Handset Issues in Google Nexus 6P, Nexus 5X.


Google Nexus 6P made by Huawei is now in the news for having voice quality issues.
 Its smaller sibling, Google Nexus 5X which is made by LG, is also reportedly facing issues with touchscreen responsiveness during charging.

According to user complaints on several threads from XDA forum and Google Product Forum, many Nexus 6P users are facing weak and spotty voice quality problems.
 This means that receivers are not able to hear Nexus 6P users properly.
 Majority of the users are facing problems using both the regular call mode and in speaker mode.

According to some users on the Google Product forum, the problem may be linked with the handset's noise cancellation setup.

However, as more complaints continue to pour in to the forum, Google representatives have replied to the forum posts and are investigating the issue.
 "Thanks for your continued reports regarding poor call quality.
 The product team is investigating, and I'll update this thread as I have more information.
 I may reach out to a few of you for bug reports as well," said a Google employee named Orrin.

 In a separate forum post, Google product experts are recommending users to start their handsets in Safe Mode and see if the issue still exists.
 If it does, then Nexus 6P users can contact the Nexus support team for further help.
 If the problem does not exist in Safe Mode, this means a third-party app downloaded on the handset is causing the problem.


On the other hand, Nexus 5X users are facing a touchscreen issue while handset is charging, as seen from some forum posts.
Some users are saying the reduced touchscreen responsiveness is most noticeable while typing fast on the keyboard while the handset is on charge, even with the original charger.
Others are finding lags while scrolling or swiping on the display.

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